FAQ

• Give us a call on -(02) 9171 9848

• Shoot us a email - sales@titanterrain.com.au

• DM us on Instagram- TitanTerrain

• The 3-Ton jack is recommended for larger 4WD vehicles such as F250s, Land Cruisers, and Patrols.

• Both the 2-Ton and 3-Ton Jacks are suitable for utes such as the Ford Rangers, Toyota Hilux's, Tritons, and Isuzus, though we recommend the 2-Ton.

• The 1.5-Ton jack is ideal for lighter 4WDs such as the Suzuki Jimny, Jeep Wranglers, and most medium-sized SUVs.

• Yes, all our jacks come with the jack extension. The specs are listed in the product description

• Our wheels are made from nylon material, not plastic, and have undergone thorough testing to ensure durability. They will not break.

• If the jack is left exposed to the weather, we recommend spraying it with WD-40 every month or two to protect it. Cosmetic rust may occur on components like the wheel bearings and Allen key, as stainless steel wheel bearings are not feasible. This rust is purely cosmetic and does not affect the jack’s structural integrity or functionality.

Hi-Lift Jacks can be dangerous to operate, making our jack a safer and more reliable alternative.

• The jack has a minimum height of 155mm. It will fit under most standard SUVs but may not work for cars that have been significantly lowered.

• Our 3 Ton jack weighs 36kg
• Our 2 Ton jack weighs 29kg

• The jacks occasionally lose their prime. This may occur as a result of prolonged periods of inactivity, excessive heat or cold, intense vibration, or vertical storage. This can be easily fixed.Turn the handle counterclockwise as you would if you were lowering the jack. Then pump the handle 10-12 times with full strokes.This will prime the system and push out any trapped air. Tighten the handle by turning it clockwise and it should work just fine.  

• Our jacks come with a 2 year full replacement warranty

• If you're interested in becoming a retailer for Titan Terrain products, we invite you to contact us at sales@titanterrain.com.au . We are always open to exploring partnerships and would be delighted to discuss the details with you.

• We're excited to offer a 5% discount to our ambassadors. 5% commission link to our ambassadors who want to promote our jacks and a 5% discount code for their customers. However, all affiliates have to undergo an approval process. We appreciate your interest and support in spreading the word about our products!